COVID SHIPPING INFO

Last edit on 31-04-2021

Unfortunately there are still a lot of Covid restrictions we have to deal with, which especially has an impact on shipping and delivery times.
On this page I will keep you updated on any changes there are going on and other things you will have to keep in mind when ordering from my shop.

Please read below before placing an order!

As for now I'm shipping once a week, on either Friday or Saturday! This goes for international orders as well as orders within the Netherlands.
Also: Standard (no tracking) shipping for orders outside of Europe or now back open for smaller parcels! Hurray!!!

Delays in delivery time: Postal services are still a mess so all shipping outside of the Netherlands is expected to have delays up to 5 weeks on top of usual waiting time.
I will of course do my best and get your orders out as soon as I can :)

Shipping to countries outside of Europe for small orders/items: Standard (no tracking) shipping outside of Europe is now back open for smaller parcels! This means pins, patches, postcards etc can now be purchased without tracking for a lower price. But if you can, please consider upgrading to tracked shipping; this helps to make sure your parcel doesn't get too heavily delayed in the chaos, plus your items will be insured in case they go missing/get damaged. If you want your order to arrive asap, upgrading to tracked shipping would greatly help your chances.

Shipping to countries outside of Europe for ceramics/big orders: These orders will still only be shipped with upgraded tracking, PostNL also still charges a temporary surcharge on all parcels outside of Europe. Unfortunately this means that my shipping prices to these countries have gone up until further notice. You can read more about it here. This is an absolute bummer but is out of my hands.

Shipping to European countries: Shipping should be as normal, apart from the slight delay in delivery time. But if you can, please consider upgrading to tracked shipping; this helps to make sure your parcel doesn't get too heavily delayed in the chaos, plus your items will be insured in case they go missing/get damaged. If you want your order to arrive asap, upgrading to tracked shipping would greatly help your chances.

Shipping within Netherlands: Should be as normal!

If you have any questions or concerns about all this, please feel free to send me an e-mail. I will respond asap! :)

Thank you so much for taking the time to read all this, and for supporting me in these weird times! It means everything to me <3

xoxo Anne

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